Last Updated: [Insert Date]
Welcome to [Your Website Name] (“Website”), operated by SLB OVERSEAS LLP, having its registered office at SKB-517 SHIPRA K. VI INDIRAPURAM GHAZIABAD SHIPRA SUN CITY , Ghaziabad, Uttar Pradesh-201014 and holding FSSAI Licence No. 10424999000102 (“we,” “us,” or “our”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Website or make a purchase.
By accessing or using this Website, you consent to the practices described in this policy.
Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
When you make a purchase, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Billing and Shipping Address
- Payment Information (through secure payment gateways)
- Order History
1.2 Non-Personal Information
When you browse our Website, we automatically collect:
- IP address
- Browser type, operating system, and device details
- Date/time of access
- Pages visited and referring URLs
1.3 Cookies and Tracking
We use cookies, pixels, and similar technologies to:
- Improve your browsing experience
- Store cart and login information
- Measure website traffic and marketing performance
You can manage cookies in your browser settings. For more details, see our Cookie Policy.
How We Use Your Information
We use the collected data for the following purposes:
- To process and deliver your orders.
- To communicate with you about your purchases, offers, or updates.
- To improve our Website, products, and customer experience.
- To send promotional messages (only with your consent).
- To prevent fraud and ensure platform security.
- To comply with legal obligations and tax requirements.
How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:
- Logistics & courier partners for product delivery.
- Payment gateways for secure transaction processing.
- Marketing and analytics tools (like Google Analytics, Meta Pixel) to understand user behavior.
- Government authorities when required by law.
All third parties are bound by confidentiality and data protection obligations.
Data Storage and Security
- Your personal data is stored on secure servers and accessed only by authorized personnel.
- We use industry-standard encryption and security measures to protect against unauthorized access, alteration, or disclosure.
- While we strive for full security, no system is completely foolproof, and we cannot guarantee absolute protection.
Your Rights (Under the Digital Personal Data Protection Act, 2023)
You have the following rights regarding your personal data:
- Right to Access: Request details of the data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Right to Withdraw Consent: You can withdraw marketing or data use consent anytime by emailing us at[support@farmpure.shop.
We will respond to all legitimate requests within 30 days.
Data Retention
We retain your information only for as long as necessary:
- To fulfill orders and maintain transaction records.
- To comply with legal, tax, and regulatory obligations.
- For resolving disputes or enforcing agreements.
Once data is no longer required, it is securely deleted.
Marketing Communication
We comply with Indian data and spam communication regulations.
By signing up or placing an order, you may receive updates, offers, or newsletters.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or by contacting us directly.
Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites.
Please review their privacy policies before providing any personal information.
Updates to this Policy
We may update this Privacy Policy periodically to reflect new laws, technologies, or business practices.
Updated versions will be posted on this page with the revised date.
Your continued use of the Website constitutes acceptance of any changes.
Contact Us
For any privacy-related concerns, questions, or complaints, please contact our Grievance Officer:
Name: Girish Bujpuria
Email: girishbijpuria@slboverseas.com
Phone: 9702064347
12. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts in Ghaziabad, Uttar Pradesh-201014, India.