Welcome to farmpure.shop (“Website”).
This Website is operated by SLB OVERSEAS LLP, having its registered office at SKB-517 SHIPRA K. VI INDIRAPURAM GHAZIABAD SHIPRA SUN CITY , Ghaziabad, Uttar Pradesh-201014, registered under the Companies Act, 2013 and holding FSSAI Licence No. 10424999000102.

By accessing or using our Website, you (“User”, “You”, “Customer”) agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree, please do not use this Website.

General

The domain name https://farmpure.shop is owned and operated by SLB OVERSEAS LLP (“Company”, “We”, “Us”, “Our”).

These Terms govern the sale and use of our FMCG food and beverage products and your use of this Website.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.

Eligibility

  1. You must be at least 18 years of age to purchase products from our Website.
  2. By placing an order, you confirm that you are legally capable of entering into binding contracts under the Indian Contract Act, 1872.

Products and Services

  • We deal in packaged FMCG products such as [e.g., makhana, sattu, snacks, etc.] that comply with FSSAI and other applicable food laws.
  • Product descriptions, images, and specifications are provided for information purposes only. Actual product packaging and labeling may vary.
  • All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

Pricing and Payment

  • All prices listed are in Indian Rupees (INR) and are inclusive of all applicable taxes unless stated otherwise.
  • We accept payments through [Credit/Debit Cards, Net Banking, UPI, Wallets, COD, etc.] via our secure payment gateway partners.
  • Prices may change without notice. The price applicable at the time of placing the order will apply.
  • You agree to provide accurate payment details and authorize us to charge your payment method for the total order amount.

Shipping and Delivery

  • We currently deliver across India through reputed courier and logistics partners.
  • Orders are typically processed within 2-3 Days working days and delivered within 7 days, depending on location.
  • Delivery timelines are indicative; delays may occur due to unforeseen circumstances.
  • Title and risk of loss pass to you upon delivery of the product to your address.
  • For details, refer to our [Shipping & Delivery Policy]

Returns, Refunds, and Cancellations

  • Due to the perishable and consumable nature of FMCG products, returns are accepted only in cases of damaged, defective, or wrong product delivery.
  • To request a return or refund, you must contact our customer support within 48 hours of receiving the product, along with proof (images/video)
  • Refunds (if approved) will be processed to the original payment method within 7–10 working days.
  • Orders once shipped cannot be canceled.
  • For details, refer to our [Returns & Refund Policy]

Intellectual Property

  • All content on this Website, including logos, images, text, graphics, product descriptions, and layout, are the intellectual property of [Your Company Name].
  • You may not copy, reproduce, or use any content without our prior written permission.

Limitation of Liability

  • While we strive to ensure accuracy, the Website may contain typographical or technical errors.
  • We make no warranties about the completeness, reliability, or suitability of the information or products provided.
  • In no event shall Farm Pure, its directors, employees, or affiliates be liable for any indirect, incidental, or consequential damages arising from the use of this Website or its products.

Health & Safety Disclaimer

  • All our FMCG products comply with applicable food safety standards.
  • However, individual results may vary based on dietary preferences, allergies, or health conditions.
  • Customers are advised to read product labels carefully before consumption.
  • We are not liable for any adverse effects caused by misuse or neglect of product instructions.

Governing Law and Jurisdiction

  • These Terms are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts at Ghaziabad, Uttar Pradesh-201014, India.

Contact Information

For any queries, feedback, or complaints, please contact:
Name: Girish Bujpuria
Email: girishbijpuria@slboverseas.com
Phone: 9702064347